Vikas Gupta

Vikas Gupta has a diverse work experience spanning over many years. Vikas started their career at HSBC as a Customer Service Executive in the collections department, handling overdue credit card accounts. After gaining essential training and experience, they moved on to Pecon Software Limited, where they initially worked as a Chargeback Analyst and later became a Customer Relationship Manager. During their time at Pecon Software, they played a crucial role in setting up the Customer Relationship department, designing process maps, training modules, and hiring executives. Following this, Vikas worked as an Independent Consultant, primarily focusing on business consultancy services. Vikas'sresponsibilities included setting up merchant accounts, risk mitigation, enhancing customer experience, and implementing various electronic sales channels. Currently, they are working at Instamojo as the Director of Strategic Partnerships. In this role, they manage banking partnerships, nodal and merchant accounts operations and compliance, and sets up alternative domestic and international payment processing solutions. Vikas also previously set up the Risk and Compliance department at Instamojo, automating the process of KYC and fraud detection. Overall, Vikas Gupta's work experience reflects their expertise in strategic partnerships, risk management, customer relationship management, and business consultancy.

Vikas Gupta has a Master of Business Law degree from the National Law School of India University. The duration of their education and the specific field of study are not provided.