Nikhil Paul Johnson

Nikhil Paul Johnson has a diverse work experience, starting with their current role as Team Lead - Projects, QC at Instawork. In this position, they are responsible for leading project teams, ensuring high quality standards, and developing procedures to optimize day-to-day operations. Prior to this, Nikhil worked as a Team Lead - Data Operations at Instawork, where they played a key role in managing data operations.

Before joining Instawork, Nikhil worked at Avisun Properties as a Project Manager, handling construction projects, vendor management, and business development. Nikhil Paul was responsible for overseeing the construction of apartment complexes, managing vendors, and maintaining investor relations.

Nikhil also has experience as the Co-Founder and Instructor at Motovation Track Days, India's first Safety Riding School. Nikhil Paul started this venture to train motorcycle riders and identify talent for professional motorcycle racing.

In addition, Nikhil worked at Dunzo as a Section Manager, where they managed various teams related to user experience, quality of service, and social media. Nikhil Paul ensured a high quality of experience for users and played a crucial role in handling customer issues.

Before Dunzo, Nikhil held positions at Uber and Amazon. At Uber, they served as a Team Lead for UberEats and played a prominent role in process improvement and managing stakeholders. Nikhil Paul also worked in Executive Community Relations, handling high-profile and influencer riders. At Amazon, Nikhil served as a SME and Customer Service Representative.

Overall, Nikhil Paul Johnson has a wide range of experience in project management, team leadership, and customer service across various industries.

Nikhil Paul Johnson's education history is as follows:

Nikhil enrolled at the University of Illinois Urbana-Champaign in 2019 and completed a digital marketing specialization. However, no degree was specified.

From 2012 to 2015, Nikhil attended St. Marys College, where they obtained a Bachelor's degree in Mass Communication/Media Studies.

Prior to that, from 2010 to 2012, Nikhil attended the Rajiv Gandhi Aviation Academy and earned a Private Pilot Licence, focusing on Aviation.

Between 2007 and 2009, Nikhil studied at Officers Academy, completing high school and obtaining a High School diploma.

Nikhil's earliest formal education was from 1994 to 2006 at St. Andrews High School, where they completed their schooling and also received a High School diploma.

In addition to their formal education, Nikhil has obtained several certifications. In 2020, they obtained a certification in "Digital Analytics for Marketing Professionals: Marketing Analytics in Practice" from Coursera. In 2019, they received certifications in "Digital Analytics for Marketing Professionals: Marketing Analytics in Theory" and "Marketing in a Digital World" from the same institution.