Chelsea Urquhart

Chelsea Urquhart, AINS, currently serves as a Senior Customer Success Manager at Insurity, where responsibilities include leading customer satisfaction initiatives and facilitating platform utilization growth. Prior experience includes roles at Security First Insurance as a Call Center Training Supervisor, and earlier positions in the insurance and restaurant industries, including training and management roles. Chelsea is progressing through the AINS/API designation and holds multiple state licenses in property and casualty insurance. Educational credentials include a Master’s of Business Administration from LSU Shreveport and a Bachelor's Degree in Supervision and Management from Daytona State College, supplemented by an Associate of Arts degree from the same institution.