Silviu Petronel Moisuc

Operations Manager at IntelligentBee

Silviu Petronel Moisuc has an extensive work experience in various roles and companies. Silviu Petronel started their career at Delphi as a Metrology Technician, specializing in the expertise and analysis of Delphi pumps and injectors. Silviu Petronel was responsible for conducting measurements using various devices and designing programs for measuring machines.

Later, they joined Akka Romserv as a Volvo Consultant and Technical Documentation Engineer. In this role, they created illustrations based on technical specifications and transcribed technical characteristics while adhering to the editor's requirements. Silviu Petronel also performed self-corrections and cross-checks for quality assurance.

Currently, Silviu is working at IntelligentBee, where they have held multiple positions. Silviu Petronel started as a Technical Support Engineer L1, providing support and troubleshooting on software application and integration issues. Silviu Petronel then became a Customer Support Team Lead, where they specialized in troubleshooting highly technical issues, building scripts, and analyzing deliverability reports. Silviu Petronel'smost recent role at IntelligentBee is the Operations Support Manager, where they develop and implements operational policies, manages operational processes, and provides guidance to the operational teams.

Throughout their career, Silviu has demonstrated a strong technical acumen and a commitment to ensuring smooth operations and customer support.

Silviu Petronel Moisuc obtained a Master's degree in Management and the technology of processes from Technical University Gherorghe Asachi Iasi from 2015 to 2017. In 2019, they completed a System Engineering & DevOps Course at Wantsome - The Friendly IT Academy. Prior to that, from 2011 to 2015, Silviu earned a Licenta degree in The technology of machine construction from Technical University Gherorghe Asachi Iasi. Additionally, in September 2022, they obtained a certification titled "Be the Manager People Won't Leave" from LinkedIn.

Links

Previous companies

Delphi logo

Timeline

  • Operations Manager

    January, 2023 - present

  • Customer Suport, Technical Manager

    March, 2022

  • Customer Support Team Lead

    May, 2021

  • Technical Support Engineer L1

    August, 2020

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