Joshua Lopez, MBA

Technical Support Specialist at Intellum

Joshua Lopez, MBA has a diverse work experience spanning various roles and industries. Joshua is currently working at Intellum as a Technical Support Specialist since July 2022. Prior to that, they worked at Virtualending as a Licensed Mortgage Loan Originator starting in September 2021.

Joshua also has self-employed experience as a Front End Web Developer/ Data Analyst at Lopez Web and Mobile Solutions, LLC. Here, they designed websites for clients, created development proposals, collaborated with graphic designers and content writers, and ensured work followed client branding policies.

Before their self-employed role, Joshua worked at Shogun as both a Technical Support Engineer and a Technical Support Specialist from October 2020 to September 2021. Joshua also briefly worked as a React Native Developer at HCL, LLC in June 2020.

Joshua gained experience as a Front End Web Developer Intern at Faithful Central Bible Church from January 2020 to April 2020, where they used HTML, CSS, JavaScript, Drupal CMS, and MySQL for database.

Prior to their web development roles, Joshua worked at First Republic Bank as a Help Desk Associate III from October 2016 to January 2019. Here, they provided technical support, troubleshooting, and problem-solving for clients using the bank's retail applications. Joshua also managed client service and prepared reports and correspondences.

Before joining the banking sector, Joshua worked at Wells Fargo as a Bank Teller, ATM Custodian, and Customer Service Representative from December 2015 to October 2016. Joshua provided customer service, responded to inquiries and requests, and aimed to meet customers' financial needs.

Joshua also has experience in the recreational sector, as they worked for the City of West Hollywood as a Lifeguard, Swim Instructor, Swimming Coach, and Front Desk Administrative Assistant from May 2014 to October 2016. Joshua'sresponsibilities included rescuing distressed persons, inspecting recreational facilities, and monitoring recreational areas.

Lastly, Joshua started their career at Starbucks as a Barista and Barista Trainer from September 2013 to July 2015, where they gained customer service skills and trained new employees.

Overall, Joshua Lopez's work experience showcases their versatility, encompassing technical support, mortgage loan origination, web development, banking, and recreational roles.

Joshua Lopez's education history is as follows:

Joshua Lopez obtained a Full-Stack Web Development Certificate from UCLA Extension in the year 2019. Prior to that, they completed a Master of Business Administration (M.B.A.) degree from the University of Redlands between 2016 and 2018. Joshua'sbachelor's degree, a Bachelor of Arts (BA) in Psychology, was earned from Arizona State University in the year 2016.

In addition to their formal education, Joshua has also obtained several certifications. In February 2023, they completed the Intermediate Python certification from DataCamp. Joshua also earned the Introduction to Python certification from the same institution in January 2023. Joshua obtained an Intermediate SQL certification in December 2022 and a Join Data in SQL certification in July 2022, both from DataCamp. Prior to that, they completed an SQL for Data Science course on Coursera in June 2022. Furthermore, Joshua successfully completed a Learn SQL Course on Codecademy in May 2022 and an Excel Skills for Business: Essentials certification from Macquarie University in February 2022. In August 2021, they completed both a Learn JavaScript Course and a Learn React Course from Codecademy. Finally, Joshua holds a Water Safety Instructor certification from the American Red Cross, which they obtained in January 2014.

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Timeline

  • Technical Support Specialist

    July, 2022 - present