Ralph Dufour

Senior Support Engineer at IntelyCare

Ralph Dufour has a diverse work experience spanning multiple companies. In 2015, they started working as a Technical Specialist at Endurance (Bluehost, HostGator, MOJO Marketplace, Constant Contact) and held the position until 2018. From 2018 to 2021, they worked at Endurance International Group as an IT Service Operations Admin. In 2021, they joined Pegasystems as a User Support Specialist and worked there until 2022. In the same year, they joined Mendix as a Sr IT Support Engineer but left after a few months. Currently, they are working at IntelyCare, starting off as a Support Engineer and later taking on the role of Senior Support Engineer.

Ralph Dufour's education history begins in 2018 when they enrolled at Massasoit Community College. The chronological information does not specify whether they completed a degree or a field of study during their time at the institution.

In terms of additional certifications, Ralph obtained a Jamf Certified Admin certification from Jamf in March 2023. Prior to that, they obtained a Jamf Certified Tech certification also from Jamf in September 2022. Ralph also obtained a Microsoft 365 Fundamentals (MS-900) Cert Prep: 1 Cloud Concepts certification from LinkedIn in September 2022. Lastly, Ralph earned an HDI Desktop Advanced Support Technician certification from HDI in July 2021.

Links

Timeline

  • Senior Support Engineer

    February, 2023 - present

  • Support Engineer

    August, 2022

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