Josh Hayes

Senior Operations Manager at Interact Contact Centres

Josh Hayes has extensive experience in operations management, particularly in the energy sector. Josh has held leadership roles at both Interact CC and E.ON, where Josh led teams of in-house and outsourced managers and was accountable for the performance of over 120 individuals. Throughout their career, Josh has demonstrated strong sales delivery, regulatory compliance, and customer satisfaction skills. Josh's background also includes roles in sales and performance management, team management, and customer service. Josh holds a Bachelor of Technology in Sports Studies from Bolton Sixth Form College.

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Timeline

  • Senior Operations Manager

    October, 2021 - present

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