Recia L.

Recia L. is an experienced customer support specialist with a strong background in technical support and customer service roles. Currently serving as an Associate Technical Support Specialist at Intercom since January 2022, Recia L. is responsible for customer communications and issue resolution, while collaborating with product teams to enhance user experience. Prior experience includes a role as a Customer Support Specialist at Cars.com, where focus was placed on first contact resolution, and positions at Starbucks, LUSH Fresh Handmade Cosmetics, The Home Depot, and Walgreens, demonstrating a consistent commitment to exceptional customer service and effective communication.