Customer Success and Support

The Customer Success and Support team at Interfolio is dedicated to ensuring that faculty and universities successfully leverage Interfolio's Faculty Information System. This team provides comprehensive support and guidance throughout the customer lifecycle, from implementation to ongoing use, including resolving technical issues, facilitating product adoption, and optimizing workflows. They work collaboratively to understand client needs, promote user engagement, and ensure a seamless experience with Interfolio's scholar-centric SaaS solutions.