AW

Andrew Whiting

Product Success Manager at Interplay Learning

Andrew Whiting has a diverse work experience, starting with their current position as a Technical Support Specialist at Interplay Learning since September 2021. Before that, they worked as a Freelance Writer in 2020. In the same year, Andrew also held a role as a Customer Success Analyst at Vault.co, where they contributed to operational reviews, designed internal organization systems, and provided analytical insights to customers and stakeholders. Unfortunately, their time at Vault.co was cut short due to the COVID-19 pandemic. Prior to that, Andrew worked at HomeAway from 2014 to 2019, where they held various positions including Trust & Safety Resolutions Specialist, Rental Guarantee Program Specialist, Trust and Security Specialist, and Customer Support Representative. Additionally, they worked as a Scorer at Pearson Education Services Private Limited from 2012 to 2014, and as a Senior Custom Framer (Supervisor) at The Michaels Companies, Inc. from 2007 to 2012.

Andrew Whiting attended The University of Texas at Austin from 2009 to 2011, where they obtained a Bachelor of Arts (B.A.) degree in English Language and Literature. In addition to their degree, they have also acquired several certifications, including "Learning Jira Software" and "Technical Product Management" from LinkedIn, both obtained in March 2023. Andrew also completed the "New Horizons Excel 2013 - Part 1, 2, and 3" course at New Horizons Computer Learning Centers, although the specific month and year of completion are not provided.

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Timeline

  • Product Success Manager

    September 1, 2023 - present

  • Technical Support Specialist

    September, 2021