Chinenye Ndubuisi

Chinenye Ndubuisi has worked in the administrative field for over 10 years. From 2009 to 2012, they were a Customer Care Representative at iNterra Networks. In 2012, they moved to Dominus Vobiscum Ltd and served as a Customer Care Representative and Admin Officer. In 2013, they returned to iNterra Networks and held the roles of Admin Manager, Admin Officer, and Administrative Officer. As Admin Manager, they supervised staff, communicated job expectations, and enforced systems, policies, and procedures. As Admin Officer, they coordinated the Office and facility, and enforced proper use of Office equipment and facility. As Administrative Officer, they researched and marketed the company to prospective clients.

Chinenye Ndubuisi obtained a Higher National Diploma in Computer Science from the Institute of Management and Technology (IMT) Enugu, Nigeria between 2005 and 2007. Chinenye also obtained their Senior Secondary Certificate of Education from Holy Rosary College, Enugu between 2002 and 2008. In addition, Chinenye Ndubuisi has obtained various certifications from LinkedIn and Coursera Course Certificates, including Become a Customer Service Specialist, Building Rapport with Customers, Creating Positive Conversations with Challenging Customers, Customer Service Foundations, Customer Service: Call Control Strategies, Customer Service: Handling Abusive Customers, Customer Service: Problem Solving and Troubleshooting, Customer Service: Serving Customers Through Chat and Text, De-Escalating Intense Situations, Foundations of Professional Identity, Speak English Professionally: In Person, Online & On the Phone, and Write Professional Emails in English.