Steven Chiu

Steven Chiu has held IT support roles in various companies. From 2018 to the present, they worked as a Senior IT Support Technician at Intersect ENT, Inc. In this role, they provided technical support to end users and resolved software, hardware, and peripheral issues. Steven also handled user onboarding and maintained and repaired PC and Mac hardware.

From 2017 to 2018, Steven worked as a Senior System Analyst IV at Impax Laboratories. Steven evaluated and prioritized incoming requests for IT support and ensured the ongoing usability of computers and software. Steven also supervised an IT team responsible for technical support standards.

From 2013 to 2015, they were a Site Support Analyst at Thermo Fisher Scientific. Steven provided operating system support to end users, maintained and repaired computer systems and peripherals, and managed Help Desk assignments.

Steven Chiu received an Associate's Degree in Computer and Electronic Technology from Heald College-San Francisco, which they attended from 1995 to 1997. In terms of certifications, they have obtained the ACMT, CNE, CompTIA A+, MCP, MCSE, and Server+ certifications, although the specific institutions and dates of acquisition are unknown.