Alan Caldicott is an experienced compliance and customer service professional, currently serving as a Senior Compliance Assurance Coordinator at Intrum since June 2023. Previously, Alan held various compliance roles, including Compliance Assurance Coordinator at Arrow Global Group and Team Manager for vulnerable areas at Tesco Bank, where responsibilities included managing a team dedicated to supporting vulnerable customers and ensuring high-quality service. With a foundation in customer service gained at the Royal Bank of Scotland, Alan possesses a comprehensive background in financial services. Alan holds a BSc in Business Studies from the University of the West of Scotland.
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