Service Technician

About Invenco by GVR Invenco by GVR is a dynamic and innovative force in the world of technology-driven retail solutions. Born from the integration of various groups within the Gilbarco Veeder-Root network and the strategic acquisition of technology companies worldwide, our foundation is built on tech expertise. With a diverse set of industry leaders including Orpak, Invenco, Insite360 & GVR, we have formed a network of excellence. We are a global team located in over 20 countries and are proud of our diversity. 

Our culture But it's not just about technology; it's about people. At Invenco by GVR, we are crafting a global tech culture defined by transparency and open communication. We embrace agility, collaboration, and inclusivity within our teams. We look forward, welcoming change as we steer towards the future. At Invenco by GVR, we don't just adapt to change; we drive it, ensuring that our global team remains at the forefront of innovation.

Our people are working on new products and tech stacks that make people’s lives easier. We have a learning environment where we challenge the status quo and encourage a growth-mindset. There is a wide range of opportunities to develop your career across the globe.  We understand that life is a balance, and we offer flexibility, a welcoming culture, plus the opportunity to give back to your community. 

About the role

Located on Auckland's North Shore, this role is a part of our Service team who manage repairs and service for our products. The Service Technician will be responsible for diagnosing, repairing, and testing our returned products, with the core focus of the role being serviceability for the NZ/AU market. Your role will entail ongoing product support, product assembly and coordination including but not limited to:

• Ongoing product / RMA support will be this rolls core function.
• New product development and introduction (NPI) assistance and support
• Product Testing, software load or upgrade
• Receive and dispatch products using RMA Portal (when required)