Josephine van Gerwen

Josephine van Gerwen currently serves as a Technical Writer at InvertiGro, where a customer content strategy has been developed, including the establishment of a customer support site and an MVP of an online training academy. Previous experience includes roles as a Process Specialist at Teachers Mutual Bank Limited, focusing on a Payroll transformation project, and Instructional Designer at Nearmap, responsible for creating instructional content for product understanding. Additional positions include Technical Writer roles at Memjet Technology and Cochlear, as well as several consulting positions at Teachers Mutual Bank, emphasizing process documentation and mentoring. Josephine’s educational background includes a Master of Applied Linguistics from Macquarie University, various certifications in education and assessment, and diplomas in Mechanical Engineering and Marketing.