Parimal (Palu) Patel is an experienced IT professional currently serving as the Manager of Incident and Change at Invitation Homes since September 2024. Prior experience includes a role as Senior Service Desk Manager at Triumph Financial, Inc., where responsibilities encompassed leading a service desk team, implementing ITSM processes, and collaborating on multiple IT initiatives. Previous roles include Systems Support Manager at The Container Store, Senior Manager of Technical Support at Flywheel Building Intelligence, and various positions in technical support and infrastructure engineering at companies including Citi, Capital One, and Research In Motion. Parimal holds a Bachelor of Science in Management Information Systems from The University of Texas at Arlington.