Daniel Pramann

Daniel Pramann has extensive work experience in the field of site reliability engineering. Daniel currently holds the position of Principal Site Reliability Engineer at Invoca, where they have been working since April 2023. Previously, they worked as a Staff Site Reliability Engineer at Invoca from March 2020 to April 2023, and as a Senior Site Reliability Engineer from July 2019 to March 2020.

Before joining Invoca, Daniel worked at LAKANA as a Senior System Administrator from November 2014 to July 2019. Prior to that, they worked at Internet Broadcasting as a System Administrator from November 2014 to March 2015, and as a Technical Analyst from September 2013 to November 2014. During this time, they gained experience in desktop support, Active Directory, DNS, O365, and Juniper SSL VPN.

Daniel also has experience in IT support and help desk roles. Daniel worked at Minnesota Wild as a Help Desk Event Support Technician from May 2013 to August 2014, where they provided telephone and data support for events and assisted with help desk duties. Daniel also worked at Lifetouch Portrait Studios as a Help Desk Technician from July 2013 to September 2013, providing phone support and troubleshooting hardware and software issues.

Earlier in their career, Daniel worked at Five Star Quality Care as a Night Manager from September 2010 to May 2013 and as a Dietary Aide from March 2009 to September 2010. In these roles, they demonstrated excellent time management, attention to detail, and customer service skills.

Overall, Daniel Pramann has a diverse background in site reliability engineering, system administration, technical analysis, and IT support roles.

Daniel Pramann attended Anoka-Ramsey Community College from 2011 to 2013, where they obtained an Associate of Science (A.S.) degree in Computer Systems Networking and Telecommunications. Daniel also earned several additional certifications, including the Cisco Certified Network Associate from Cisco Systems, Inc. in March 2013, as well as certifications in Computer Help Desk Specialist, Computer Network Security, and Network Support and Administration, all obtained from Anoka-Ramsey Community College in 2012.