Mary Michelle Arceo is a seasoned professional in workforce management with extensive experience across various companies. Currently serving as a Senior Workforce Manager at iQor since September 2021, Mary has previously held the title of Workforce Manager at Sitel Group from May 2018 to September 2021. Earlier roles include Workforce Manager and Workforce Coordinator at Sitel Philippines, Senior Workforce Executive at EXL, and Global Command Center Analyst at Alorica. Mary began the career as a Workforce Analyst at Advanced Contact Solutions, Inc. Mary Michelle Arceo holds a Bachelor of Science degree in Computer Science from Cavite State University, completed in 2008.
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