Wendyann Hornak

WendyAnn Hornak is a seasoned professional with over 25 years of experience in the call center and business process outsourcing industry. Currently serving as VP of Account Management at iQor since November 2010, WendyAnn's career highlights include significant roles at Receivable Management Services as Director and at Dun & Bradstreet as Operations Manager. WendyAnn transitioned from a career in hairdressing to the customer service and financial sectors in 1997, rapidly advancing through various management positions. A strong advocate for mentorship and process improvement, WendyAnn has consistently focused on enhancing client outcomes and delivering exceptional customer service throughout their career. WendyAnn holds an educational background from Northampton Community College.