Dilaine Rocha ️

Dilaine Rocha's work experience includes various roles in different companies. Dilaine started their career as an Estagiária at the Instituto Nacional do Seguro Social from February 2013 to February 2014. Dilaine then worked as a Monitor de Qualidade at Algar Tech from September 2016 to March 2019. Following that, they worked at Privalia as a Reclame Aqui from June 2019 to January 2020. Dilaine then joined AeC Contact Center as a Supervisor de Operações from January 2020 to August 2020. After that, they worked at Pluris Mídia as both a Líder de Operações from November 2020 to July 2021, and as a Communication | Data | Operations Analyst from July 2021 to March 2022. Dilaine'snext role was at IONIC Health as a Customer Experience Analyst from March 2022 to September 2022. Dilaine'smost recent role is at isaac as an Operations Analyst Jr starting from September 2022.

Dilaine Rocha 🏳️‍🌈 completed their high school education at Escola Estadual Antonio Aggio from 2012 to 2014. Dilaine then pursued a Bachelor's degree in Administration from Univesp Oficial from 2018 to 2021. Subsequently, they enrolled at Universidade Paulista from 2023 to 2026 to pursue a Bachelor's degree in Social Services. In terms of certifications, they obtained "Customer Experience (CX)," "PNL para líderes," and "SQL: a linguagem dos bancos de dados" from Escola Conquer in June 2022. Additionally, they obtained the certification "Como Influenciar as Pessoas" from LinkedIn in June 2021.