Talita Castro

Customer Service Support | Manager at isaac

Talita Castro has a diverse work experience that spans multiple industries. Talita currently works at isaac as a Customer Service Support | Backoffice Coordinator and has been in this role since August 2023. Prior to that, they were a Strategic Project Specialist at isaac from October 2021 to July 2023. Talita also has experience as a Co-Founder at Ment2Be, where they created and led a program for Engineering students at ITA. Talita co-founded Ment2Be in October 2018 and continues to be involved in the organization.

In addition to their entrepreneurial experience, Talita has worked as an Associate at L.E.K. Consulting from February 2021 to October 2021, and as an Intern at the same company from March 2020 to December 2020. Talita has also worked as a Coordinator of Class ITA-IME (FB Militar) at Organização Educacional Farias Brito, where they were responsible for structuring a platform for distance learning preparatory for the ITA entrance exam. Talita held this role from April 2016 to December 2020.

Furthermore, Talita gained experience in the tech industry as a Data - Growth Marketing Intern at iFood from October 2019 to February 2020. In this role, they maximized monthly iFood orders by analyzing data and using SQL to construct queries. Talita also served in various leadership positions at ITA Júnior, including President from May 2017 to June 2018.

Talita's previous experiences include a Summer Internship at Banco BBM, where they implemented BNDES products and built an interactive interface using VBA, and a role as a Researcher Collaborator at Johnson & Johnson, where they supported the Women in STEM2D project. Talita also completed a Summer Internship at Cervejaria Ambev, where they led a project focused on centralized execution of Security Trainings.

Overall, Talita Castro has a wide range of experiences and has demonstrated expertise in project management, leadership, and data analysis.

From 2016 to 2020, Talita Castro attended the Instituto Tecnológico de Aeronáutica (ITA) where they studied Engenharia Mecânica-Aeronáutica, although no specific degree name was mentioned.

Links

Timeline

  • Customer Service Support | Manager

    March 1, 2024 - present

  • Customer Service Support | Backoffice Coordinator

    August, 2023

  • Strategic Project Specialist

    October, 2021

View in org chart