Event Sales & Planning Manager

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IslandWood Overview 

Our mission at IslandWood is to provide exceptional learning experiences and to inspire lifelong environmental and community stewardship. All our work sits at the intersection of environment, education, and justice. IslandWood is a team-oriented, collaborative organization that nurtures a respectful, professional workplace. We’re building a staff to reflect the diversity of the people we serve around the region. We embrace change and support a culture of learning, gratitude, and accountability. 

We encourage diverse applicants because we believe having a staff that authentically reflects the communities, we serve is critical to our ability to be culturally responsive.

POSITION OVERVIEW

IslandWood provides exceptional learning experiences to inspire lifelong environmental and community stewardship; our 250-acre campus is located on Bainbridge Island. The Event Sales & Planning manager contributes to IslandWood’s success by achieving sales and service objectives for the organization through 3+mil of earned revenue generated from 150+ events held annually at IslandWood’s campus on Bainbridge Island. The profit margins from this earned revenue help fund our mission

Job Title:                    Event Sales & Planning Manager

Reports to:                 Director of Food Services

Classification:           Full-time/Position may be Non-Exempt/Exempt based on WA

Exemption limits

Pay Range:                $60,000-70,000/annually plus bonus program

Work Schedule:         Varied and will include evenings and weekend work

Work Location:          On-site/Bainbridge Island Campus

Benefit Package:        Full-time Employee benefit package includes

• 100% IslandWood paid Medical, or a low employee contribution option offered
• 100% IslandWood paid Dental and Vision option
• HSA with IslandWood contribution (based on qualifying medical plan)
• Life/AD&D, Short and Long-term Disability Insurance paid by IslandWood
• Voluntary Employee Benefits: Life/Hospital/Critical Care Insurance, and Pet Insurance.
• Employee Assistance program, Flexible spending accounts and 401k with employer match (after 6 months of employment)
• Variety of Employee Discounts
• Employee Discount for IW Summer Camps

Paid Time off annual benefit:  

IslandWood offers 3 weeks paid vacation, floating holidays, 10 annual paid holidays and 80 hours of paid annual sick leave. (Time-off prorated during first year based on start date).

Remote Work:   

IslandWood provides some flexibility to work remotely 1 day per week based on position, organization’s needs and employee’s performance, however during the first 6-months of employment it is expected that all work will be performed on-site.  Full-time remote work is not an option as this position is responsible for full oversight of on-site events.

PRIMARY AREAS OF RESPONSIBILITY

• Supports Director of Food & Beverage Services in development, including strategic planning related to site booking and revenue, reporting, team goal setting, sales process optimization, and professional development of staff.

• Coaches the sales & planning teams in maintaining positive, professional working relationships with both internal & external clients and staff through effective, timely, and reliable communication.

• Collaborates with cross-departmental teams in establishing benchmarks for customer and guest service performance and uses measurement tools to inspire a culture of service across teams.

• Collaborates with cross-departmental teams to determine & clarify Utilization of IslandWood facilities, site capabilities and restrictions to ensure that internal /external client expectations are achievable.

• Collaborates with cross-departmental teams to drive internal process improvements and product innovation to ensure IslandWood’ s customer communication and delivery of experiences exceed expectations.

• Ensures accurate final billing in partnership with the accounting team.

REQUIRED QUALIFICATIONS: 

• Bachelor’s degree in a related field or equivalent experience.

• Two to five years of progressive sales and management experience.

• One to three years of Food and Beverage/Kitchen management/business experience

• Sales and service experience in a related industry hospitality/conference center.

• Experience in engaging with diverse communities.

• Must be able to comply with and maintain a drug-free work environment.

• Must pass child safety screening procedure, post-offer.

SKILLS REQUIREMENTS: 

• Strong organizational skills and systems-thinking

• Ability to build, develop, and mentor teams.

• Knowledge of business planning and financial performance measures

• Knowledge of various software; MS Office, CRM (Salesforce, EventPro, and Eventbright)

• Effective communication and people skills with a strong customer service orientation.

• Ability to collaborate with cross-department teams to meet organizational objectives.

• Commitment to nurturing our growing culture of Justice, Equity, Diversity, and Inclusion.

• Perpetuates a culture of curiosity, reflection, collaboration, and accountability.

OTHER REQUIREMENTS

• Must be at least 21 years of age

• Must be able to obtain the proper permit to serve alcohol (MAST)

• Kitsap Public Health Food handlers' card or Serve Safe food handler credentials

IslandWood is an Equal Opportunity Employer and welcomes applications from qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.  For alternative application methods, please contact hr@islandwood.org.