Michael Niehuus

Technical Strategy Lead - Empower App at ISN

Michael Niehuus, PMP has extensive work experience in various leadership roles. Michael started their career at ISN, where they worked their way up from an Associate on the Contractor Operations Team to a Senior Group Supervisor, overseeing customer service and training for ISN's contractors. Michael then became the Team Lead for ISN's Customer Service Team, leading employee onboarding and education programs. Michael was later selected to lead ISN's New York Office, where they managed a team of account representatives and focused on business development and client relationship expansion. Michael then took on a Senior Group Supervisor role, expanding their leadership experience in the oil and gas industry and reviewing account structures to promote synergies. Michael further advanced to the position of Product Owner & Technical Strategy Lead, responsible for molding the future of ISN's product and service offering. Prior to their time at ISN, Michael gained experience as a Sales Intern at glaceau, where they assisted local stores with merchandising and promotional events.

Michael Niehuus, PMP, obtained a Bachelor's Degree in Marketing from Texas McCombs School of Business from 2005 to 2009. Prior to that, they attended Bellville High School from 2001 to 2005. In terms of additional certifications, they obtained a Project Management Professional (PMP)® certification from the Project Management Institute in February 2020. Furthermore, they acquired a certification in Product Strategy from Kellogg Executive Education in February 2023.

Links

Timeline

  • Technical Strategy Lead - Empower App

    January, 2020 - present

  • Team Lead ISN Customer Service Team

    January, 2019

  • Senior Group Supervisor ISN Customer Service Team

    January, 2018

  • Senior Group Supervisor ISN New York

    January, 2016

  • Senior Group Supervisor

    January, 2015

  • Senior Account Supervisor Group Supervisor

    October, 2013

  • Account Rep Senior Account Rep

    April, 2011

  • Senior Associate

    June, 2010

  • Associate

    June, 2009