Steve DuBrow has extensive work experience in customer success and sales coaching roles. Steve is currently working as the Head of Client Success, Americas at ISS Market Intelligence, where they collaborate closely with clients to address tactical and strategic challenges using data and analytics, supporting their business growth. Prior to this, Steve worked as a Customer Success and Sales Coach at Steve DuBrow Consulting and as Vice President and Global Director of Customer Success at Genesys, where they successfully turned around a $130 million global line of business. Steve has also held positions such as Founder at Baseball-FUNdamentals.com, SVP of Sales at Expert Choice, Inc., and President and Managing Director of the Americas at i-nexus. Throughout their career, Steve has demonstrated a strong focus on driving customer success, revenue growth, and creating value for organizations.
Steve DuBrow has a Bachelor of Science degree in Business from Boston University, with dual concentrations in Accounting and Management Information Systems. Steve also holds an MBA in Global Business Management from Duke University - The Fuqua School of Business. Additionally, they have a CPA certification.
September, 2021 - present