DR

David Ricci

Vice President Of Professional Services at IT Management

David Ricci has a diverse work experience spanning several roles and industries. David began their career in 1983 as a National Service Manager at Avanti and later worked as a Systems Engineering Manager at Sync Research. At Wells Fargo Bank, they served as a Capacity and Performance Analyst, where they provided network performance analysis and capacity planning.

In 2003, David joined Opticom Inc as a Senior Systems Engineer, where they provided pre- and post-sales support and introduced customers to ITIL best practices. David also held a leadership role in the itSMF organization as the Former Vice Chairman of the NorCal LIG.

David's experience also includes working as a Consultant at Ricci & Kane Consultants and as a Technical Services Manager at Pacific Western Technology, LTD.

In 2011, David joined the IT Management Corp, an Inc. 5000 Company, as a Vice President of Professional Services. David developed growth strategies, optimized the team for operational excellence, and managed various roles, including field engineers, support engineers, and trainers.

Throughout their career, David has showcased their expertise in customer service, project management, and team leadership.

David Ricci attended Roger Williams University, but it is unclear when they started or ended their education there. David also attended the Rhode Island School of Electronics, where they obtained a Degree in Electronic Technology. No specific start or end years were given for their education at either institution.

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Timeline

  • Vice President Of Professional Services

    September, 2011 - present