Dawn Ponder

Dawn Ponder has a diverse work experience. In 2011, they worked as an Accounting Specialist at Levi Strauss & Co., where they resolved invoice discrepancies and maintained accurate reports for multiple vendors. From 2012 to 2014, Dawn served as a Volunteer in the Peace Corps, quickly learning Spanish and teaching classes to youth on various subjects. From 2014 to 2019, they worked at Alacrity Solutions, overseeing new business development, account management, and client retention. In 2019, they joined Crownpeak as a Senior Customer Success Manager, building strong relationships with 25-30 customers and advising them on maximizing the value of solutions. Currently, Dawn is working at Ivalua as a Global Strategy and Operations Manager, providing operational and analytical support to Customer Success, driving change management, and consulting with leadership on goals and execution.

Dawn Ponder holds a Bachelor of Science (B.S.) in Business Administration from the University of Oregon Lundquist College of Business. Dawn completed their high school education at Milo Academy, where they pursued a College/University Preparatory and Advanced High School/Secondary Diploma Program.

In addition to their formal education, Dawn Ponder has obtained several certifications. In December 2021, they became a Six Sigma Green Belt through LinkedIn. Dawn also acquired knowledge and skills in Business Analytics: Forecasting with Trended Baseline Smoothing and Learning Salesforce through LinkedIn in April 2019. Furthermore, they completed Security Awareness Training with KnowBe4 in January 2019 and completed the Accident Investigation - Online course offered by Oregon OSHA in October 2016.