Fraud & Financial Crime Investigator

About Jaja  

Jaja is a consumer finance business, launching its first product, a digital credit card, in 2018. With backing from several major Private Equity funds, Jaja has an ambitious growth strategy that includes providing consumer finance in partnership with leading consumer brands, with a number of partnerships secured alongside an exciting pipeline of opportunities.  Jaja is on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time, and frustration. Or as we say it, Make Simple. We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.   

Our Mission: To be the UK’s Digital Lender of Choice    

Our Company Values: Collaboration, Excellence, Innovation, Empathy, Passion    

Why join us?     

This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.  

We have a collaborative team structure fuelled by an exciting mix of people welcoming both experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself! 

Description of the Business Unit 

 Jaja is a growing FinTech requiring an experienced hands-on Credit Card Fraud & Financial Crime Investigator to join their growing team of Fraud and Financial Crime Specialists.  

  

Purpose of the Role 

The Fraud & Financial Crime Investigator is responsible for monitoring and overseeing fraud prevention tasks designed to ensure Jaja is compliant, and our customers and the business are protected from risks and loss. The successful candidate will be comfortable working independently and autonomously, but with oversight from the Fraud Team Lead. 

  

What’s the opportunity? 

You will work in a dynamic fast paced environment for a business that is shaking up the Consumer Finance industry. Working with a passionate set of colleagues who excel at delivery you will have a varied and interesting portfolio of activity that is not constrained by the status quo.  

Key Accountabilities: 

• Investigating complex credit card fraud & financial crime application and transactional cases from start to finish and championing fraud prevention

• Up to date knowledge on current compliance and regulations

• Reviewing cases where money laundering is suspected and creation of internal SARs in close collaboration with our MLRO

• Complete review of PEPs and Sanctions screenings.

• Close collaboration with Fraud & Financial Crime Strategy Leads through the observation of latest trends

  

Essential skills and Experience 

• 2+ years in depth Credit card Fraud experience

• Previous experience investigating complex credit card fraud & financial crime cases

• Experience in using application and transactional fraud risk monitoring and investigations systems (e.g. Falcon, 3D Secure, Cifas, TS2, Iovation, ThreatMetrix, Emailage, ID&V, or similar)

• Customer focused mindset

Desirable skills and experience  

• Experience with SQL, graph databases and/or link analysis

• Experience in collating evidence admissible in court

  

What's in it for you?    

• The chance to make a real impact in a growing start-up on a mission to change the face of the consumer finance industry forever.

• Competitive salary

• Remote Hybrid working model

• Bonus scheme

• Annual Salary Review

• 4x life insurance cover

• Optional private health care

• Employee assistance program

• Annual staff get together

• 25 day holiday allowance plus UK bank holiday

• Pension Contributions

Fair Processing Notification 

The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by [https://www.cifas.org.uk/fpn].