Amy Westcott

Amy Westcott is an experienced professional in customer advocacy and integrity management, currently serving as the Customer Advocacy Legal Team Lead for Jetstar Airways since April 2024. Previously, Westcott worked at the Environment Protection Authority Victoria as an Integrity Officer and a Team Leader in Regional Support, overseeing essential internal integrity reviews and administrative services. At VCAT, Westcott managed the Human Rights Division and enhanced team performance within the Guardianship and Administration list. Westcott held multiple leadership roles with the Liberal Democrats, focusing on member services, diversity initiatives, and managing internal elections. With a background in quality assurance and customer service management across various organizations, Westcott possesses extensive expertise in complaint management, strategic planning, and stakeholder engagement, complemented by a BA in International Studies from the University of Canberra.