Charles Bicknell

Charles Bicknell is an experienced Customer Success Manager with a strong background in enhancing client engagement and satisfaction across various industries, particularly in customer relationship management and real estate software solutions. Currently at Jitterbit, Charles emphasizes client success and collaboration. Previous roles include managing property management clients at Updater, increasing member engagement at Usherpa, and overseeing enterprise customers at booj, where a focus on software integration and client education contributed to overall business success. Prior experience includes strategic data analysis roles at CBS Corporation and Comcast, showcasing skills in research, reporting, and competitive analysis, alongside early experience in customer service at Charles Schwab addressing client financial planning.