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Claudia D.

Product | Customer Success Operations at JKBX

Claudia D. has extensive work experience in various roles and industries. Claudia started their career as a Marketing Assistant at Raymond James in November 2015 and worked there until April 2016. Claudia then joined Shiner Law Group as an Office Assistant/File Clerk from June 2016 to June 2017. In 2018, Claudia worked at Lynn University as a Student Ambassador from January to August and as a Graduate Assistant Program Manager for the College of Business from August 2018 to August 2019. Claudia then moved on to Robinhood, where they held multiple roles including Customer Experience Associate from October 2019 to December 2020, Program Manager for Customer Operations from December 2020 to June 2023, and Program Manager for the Sisterhood Mentorship Program from January 2022 to June 2023. Currently, Claudia is working as a Customer Operations & Communications Manager at JKBX (Jukebox) starting from June 2023.

Claudia D. holds a Master of Business Administration (MBA) degree with a focus in Marketing from Lynn University. Claudia also obtained a Bachelor of Science (BS) degree in Business Administration and Management, General, from the same institution. In terms of additional certifications, Claudia is Google Cloud Certified in G Series, received from Google in May 2019. Claudia also holds a certification in Protecting Human Research Participants from the National Institutes of Health (NIH): Intramural Research Program (IRP). However, specific information regarding the obtained month and year for the Securities Industry Essentials (SIE) certification from FINRA is not provided.

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