Irfan Zaki

Irfan Zaki has a strong background in the telecommunications industry, with over 20 years of experience. Irfan most recently worked at JMA Wireless as the Director of Customer Success since October 2021. Prior to that, they held various positions at Ericsson, including Senior Manager of Customer Network Support from 2014 to November 2021, and Manager of Customer Network Support from 2011 to 2014. Before joining Ericsson, they worked at Nortel Networks as a Solution Manager from 2004 to 2011. Their earlier roles at Nortel Networks include Network Engineer and Lab Test Engineer. Irfan also worked briefly as a Network Administrator at Careington International Corporation in 2000 and as a Technical Analyst at Southwestern Bell Internet from 1999 to 2000. Irfan started their career in the technology field at Tenet Healthcare as an I.T./Help Desk Representative from 1995 to 1999. Overall, Irfan Zaki has a diverse range of experience in customer support, network management, and technical roles within the telecommunications industry.

Irfan Zaki attended The University of Texas at Dallas from 1995 to 2000, where they earned a Bachelor's Degree in Bachelor of Science, with a focus on Management Information Systems. Irfan also holds a certification in CCNA from Cisco, although the specific month and year of obtaining this certification are unknown.