Kulvir Singh

Kulvir Singh is an experienced professional in Service Design and Transition, currently serving as the Service Design & Transition Lead at John Lewis Partnership since June 2025, overseeing all aspects of service design and governance. Previous roles include Service Design and Transition Manager at Currys plc, TUI, and DHL Parcel, where responsibilities encompassed ensuring operational readiness and managed transitions of IT services. Notable experience also includes a Senior Service Designer role at Experian, contributing to secure and resilient service designs. Kulvir began the career path in project management, catering management, and customer service, supported by a Bachelor’s Degree in Information and Communication Technology from De Montfort University.