Samreen Tariq CSPO®,CSM®,MCSA,Azure Admin,Agile Leader

Director of Support Operations at Sherpa

Samreen Tariq CSPO®, CSM®, MCSA, Azure Admin, Agile Leader has extensive experience in the technology and business fields. In 2021, they began working as the Director of Support Operations for Sherpa\u00b0, where they were responsible for ensuring the operational flow of visa applications by monitoring capacity and removing choke points. Samreen Tariq also held the roles of Sr. Partner Support & IT Manager, Technical Support Manager, Sr. Integrations Lead, and Integrations Lead. In 2021, they were a Sr Business Analyst for MobileLive Inc.

From 2016 to 2021, Samreen worked at Ceridian Canada as the Enterprise Technical Support Manager, leading customer support teams and analyzing business metrics to improve the client experience. Samreen Tariq also held the role of Senior Business Analyst, supporting product support operations and developing strong product expertise.

From 2015 to 2016, Samreen worked at FIS as a Business Analyst, ensuring all details were covered in scope, cost analysis, and risk management strategies were laid out.

From 2014 to 2015, Samreen was a Release Manager for SunGard, where they worked with the Client and SunGard application consultants to plan software releases from inception to deployment.

In 2013, Samreen was a Business Analyst and Scrum Master for Method Integration, serving as a trusted customer advisor and assessing customer business and scope of work.

From 2012 to 2013, Samreen worked at Kunnect as the Human Resources Information System Specialist and Business System Analyst and Scrum Master, processing personnel/payroll actions, managing and supporting live server environments, and overseeing the release lifecycle for the client.

In 2010, Samreen was a Business System Analyst for ResortSuite, liaising with clients to develop solutions pertaining to property management, inventory management, and point-of-sale functionalities. Samreen Tariq also held the role of Jr Business Analyst for the Ministry of Children and Youth Justice.

In 2009, Samreen was an Human Resources Information System Specialist for 80/20 Solutions Inc., where they were responsible for using ADP recruiting, onboarding, and offboarding.

Samreen Tariq's education history includes a Bachelor of Science in Computer Science from the University of Windsor, completed between 2005 and 2009, and an A Level in Science from the Arab Unity School, completed between 2000 and 2005. Samreen Tariq has also obtained numerous certifications, including Exam 762: Developing SQL Databases from Microsoft in 2021, Google Python Crash Course from Coursera Course Certificates in 2021, MCSA: SQL 2016 Database Development - Certified 2021 from Microsoft in 2021, Exam 761: Querying Data with Transact-SQL from Microsoft in 2020, Microsoft Certified: Azure Fundamentals from Microsoft in 2020, Agile Leader Certification SSGI from Six Sigma Global Institute in 2020, Certified Scrum Product Owner\u00ae (CSPO\u00ae) from Scrum Alliance in 2021, Microsoft Certified: Azure Administrator Associate from Microsoft in 2021, and Certified ScrumMaster (CSM) from Scrum Alliance in 2020.

Links

Previous companies

FIS logo
Dayforce logo
MobileLIVE logo

Timeline

  • Director of Support Operations

    July, 2022 - present

  • Sr. Partner Support & IT Manager

    April, 2022

  • Technical Support Manager

    January, 2022

  • Sr. Integrations Lead

    November, 2021

  • Integrations Lead

    April, 2021

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