Brooke Taylor

Customer Success Manager at Journeyfront

Brooke Taylor has a diverse work experience spanning several industries. In 2019, they worked as a Special Events Intern at Provo Parks and Recreation, gaining valuable skills in event management. Following that, in 2019-2020, they served as a Sales Specialist at Pop Zero Popcorn, honing their sales abilities. In 2020, they worked as a Teaching Assistant at Brigham Young University, showcasing their ability to assist and educate others. Brooke also gained experience as a Customer Success Specialist, Underwriting Assistant at Yatta Outsourced Processing Solutions Inc. from October to December 2020. Recently, they have been working at Journeyfront, initially as a Customer Success Specialist from May to October 2021, and then transitioning to the role of Customer Success Manager starting in October 2021. Overall, Brooke Taylor has demonstrated their adaptability and skillset in various roles, making their a valuable asset in the field of customer success and beyond.

Brooke Taylor obtained their Bachelor's degree in Experience Design and Management from Brigham Young University, completing their studies from 2016 to 2021. In addition, they obtained a certification in "Customer Service: Managing Customer Expectations" from LinkedIn in August 2020.

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Timeline

  • Customer Success Manager

    October, 2021 - present

  • Customer Success Specialist

    May, 2021