Pratik Vora

Pratik Vora has a diverse work experience spanning multiple roles and industries. Pratik started their career as an Intern/Trainee at I Knowledge Factory Private Limited in 2015. Pratik then joined CAREERKHOJJ as an Executive Business Partner before moving on to Atos, where they worked as an Integration Services Developer in both WebMethods and TIBCO. At Atos, they gained expertise in webMethods IntegrationServer, Broker & TN, and participated in the migration of webMethods applications.

Pratik then joined MindTickle, where they held the positions of Customer Success Engineer and Senior Customer Success Engineer. In these roles, they collaborated with stakeholders to deliver a great product experience, worked on technical solutions for different integrations, and managed multiple enterprise client implementations. Pratik utilized the MindTickle platform to strategically solve clients' business problems.

Currently, Pratik is working at Joyride as a Senior Operator Success Specialist. Pratik serves as a Subject Matter Expert for the product and associated software/hardware integrations. Pratik manages clients in different regions and assists them in organizing, testing, and releasing applications on Google Play Store and iOS App Store.

Overall, Pratik Vora has demonstrated their ability to adapt to different roles and industries, showcasing their expertise in integration services, customer success, and operations.

Pratik Vora completed their Bachelor of Technology in Computer Science from RK University between 2012 and 2016. Additionally, they obtained several certifications including "Quality Standards in Customer Service," "Managing a Customer Contact Center," "Managing a Customer Service Team," "Salesforce: Custom Reports," "Salesforce: Dashboards," "Technical Writing: Reports," "Customer Service Foundations," "Writing Customer Service Emails," "Oracle Certified Associate, Java SE 7 Programmer," "Microsoft Office Specialist PowerPoint 2013," "Microsoft Office Specialist Word 2013," "Corporate Employability Assessment Test," "Microsoft Technical Associate," "Sumo Logic Fundamentals Exam," and "IELTS -(7/9)." Pratik received these certifications at various times between 2013 and 2020 from institutions such as LinkedIn, Oracle, Microsoft, Certiport - A Pearson VUE Business, Sumo Logic, and IDP.