Kaushik Kallam

Kaushik Kallam is a Senior UX Researcher at JPMorganChase, with a proven track record in enhancing user satisfaction and engagement across various roles in user experience research. Prior experiences include positions as UX Researcher II and Mixed-Methods UX Researcher at Chegg Inc., where Kaushik implemented user feedback protocols that led to significant improvements in satisfaction metrics. Other notable roles include Qualitative Human Insights Researcher at Sympler and Quantitative Consumer Insights Analyst at Inspire Brands, where Kaushik utilized a combination of qualitative and quantitative methodologies to inform product development. With a Master's degree in Applied Cognition and Neuroscience and dual Bachelor’s degrees in Neuroscience and Psychology from The University of Texas at Dallas, Kaushik possesses a strong academic background that complements extensive research experience in clinical and user experience settings.