Cameron Crouch

Help Desk Manager at Juern Technology

Cameron Crouch has been working in the IT field since 2014. In that time, they have held roles at Culinary Institute Lenotre, Network Logic, LP, Experis, and Juern Technology. At Culinary Institute Lenotre, they served as an Information Technology Specialist, where they supported over 75 employees and 300 students, revamped and standardized multi-department data accessibility using Active Directory, and authored multiple Standard Operating Procedures. At Network Logic, LP, they worked as a Tier I Systems Engineer, where they configured, deployed, and supported business-class equipment onsite and remotely, administered Active Directory, identified and troubleshot customer-reported issues, and authored Standard Operating Procedures. At Experis, they worked as a Help Desk Analyst, where they utilized the Cherwell ticketing system, documented and troubleshot site-wide issues, and collaborated with multiple teams to find solutions. Cameron also led an 8-person team and scheduled/deployed Windows 10 migration for over 2K systems. Finally, at Juern Technology, they have held roles as Help Desk Manager, Help Desk Supervisor, Lead Technician, and Help Desk Technician.

Cameron Crouch attended Everest Institute-Greenspoint from 2014 to 2015, studying Computer/Information Technology Administration and Management. Cameron obtained a certification in Learning Microsoft SQL Server 2019 from LinkedIn in December 2021 and a certification in Windows Operating System Fundamentals from Microsoft in October 2014.

Links


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Timeline

  • Help Desk Manager

    January, 2022 - present

  • Help Desk Supervisor

    November, 2020

  • Lead Technician

    January, 2020

  • Help Desk Technician

    November, 2019