Juntos Somos Mais
Aline Ferreira Santos is a seasoned customer experience professional with extensive experience in process improvement and team management across various organizations. Currently serving as a Senior Customer Experience Analyst at Juntos Somos Mais since May 2021, Aline focuses on enhancing customer service processes and overseeing operational indicators. Previous roles include Senior Customer Experience Analyst and Team Leader at Rappi, where Aline managed projects and led teams, and Supervisor of Operations at Teleperformance Brasil, Leads4Sales, and Sercom Contact Center, emphasizing team development and performance management. Aline holds an MBA in Process Management from Universidade Anhembi Morumbi and a Technology Degree in Marketing Management from Centro Universitário FMU | FIAM-FAAM.
This person is not in the org chart
This person is not in any teams
Juntos Somos Mais
1 followers
Juntos Somos Mais is a construction service company that connects construction professionals with companies. With over 25 construction industries and service companies and 500,000 members - shopkeepers, salespeople, and construction professionals - the company created the largest ecosystem in the segment. Store owners have access to products andservices that help them increase sales and improve store management through this ecosystem.Juntos Somos Mais was founded in 2018 and is headquartered in Brazil.