Guillermo Rosales is a seasoned IT executive with extensive experience in strategic direction and operational excellence across various organizations. Currently serving as Senior Director of IT Services and Infrastructure at Juul Labs, Guillermo focuses on enhancing key IT services and ensuring infrastructure uptime. Previous roles include Director of Global Multisite Delivery at Black Box, where Guillermo led a global delivery team, and Regional IT PMO Manager at Worley, emphasizing process adherence and improvement. Additional experience encompasses significant positions at FDX Consulting, CompuCom, Grandslam Performance Associates, Softtek, GE Ddemesis, Air Go Technologies, and a foundational role at Softtek. Educational credentials include an Executive MBA from the Jack Welch Management Institute and a degree in Computer Systems Engineering from Tecnológico de Monterrey.
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