Michelle Alix Wengrover is a highly skilled professional with extensive experience in customer success and strategic marketing. Currently serving as a Senior Enterprise Customer Success Manager at JW Player since January 2022, Michelle has successfully led the implementation of video streaming strategies, enhancing performance for publishers and broadcasters. Prior experience includes working as a Client Success Manager at General Assembly, where Michelle developed tailored learning programs for prominent clients such as McKinsey & Company and Barclays. Additional roles include strategic sourcing at Ecolab and operational risk governance at American Express. Early career experience includes internships at Sam's Club and Sam Edelman, focusing on marketing collaborations and digital initiatives. Michelle holds a Bachelor of Science in Marketing, with emphasis on Entrepreneurship and Corporate Innovation, from Indiana University - Kelley School of Business.
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