Alide Chase served as Senior Vice President of Quality and Service for the national Kaiser Permanente program. During her nearly 20-year career at Kaiser, she held various operations positions and directed key clinical initiatives designed to support the organization’s goal to transform healthcare, including its groundbreaking Care Management Institute. Chase is also an internationally recognized consultant and speaker, frequently addressing international audiences on health care dynamics and global trends. As a Senior Fellow with the Institute for Healthcare Improvement, she works in the areas of population health and community well-being. Her consulting focuses on optimizing health system performance.