Technical Support and Engineering Team
About
The Technical Support and Engineering Team at Kasada specializes in providing expert assistance and solutions to customers experiencing technical issues with Kasada’s online traffic integrity solution. They handle escalated support cases, perform in-depth troubleshooting, and ensure seamless integration of Kasada’s services across web, mobile, and API channels. The team is responsible for maintaining optimal system performance, delivering exceptional customer service, and implementing proactive measures to prevent future technical complications.
Team members
Dang Tran
Technical Support Team Lead
Danny Avila
IT Support Engineer
Dave Benton
Senior Solutions Architect
John Thai
Technical Support Engineer
Kevin Kyzer
Senior Application Support Eng...
Mark Horan
Senior Technical Support Engin...
Matthew M. T.
Senior Solutions Engineer
Mayank K.
Senior Technical Support Engin...