Merissa Peters (Robitaille)

Merissa Peters (Robitaille) is an experienced professional in client services and account management, with a career spanning over a decade in the healthcare and hospitality industries. Currently serving as a Senior Service Analyst at Keenan since December 2021, Merissa previously held roles including Account Manager at JCB Insurance Solutions and Group Sales Account Manager at Western Health Advantage. Additionally, Merissa's background includes positions such as Appeals Manager at Penn Medicine and Senior Client Coordinator at Optum. Earlier experience includes serving as a Client Service Agent at Kimpton Hotels & Restaurants and Senior Team Lead for The Switch/POWERADE. Merissa holds a Bachelor of Arts degree in Pre-Law/Legal Studies from the University of California, Santa Cruz, earned in 2006.