Ravisha Kumar has over 8 years of work experience in customer success, account management, and business analysis. In 2022, they joined KEV Group as a Customer Success Manager. In 2020, they worked at Cloudera as a Customer Success Manager, Enterprise Accounts - US West, where they managed customers from industries such as Finance, technology, banking, and drove adoption and consumption of the platform. Ravisha was rewarded with Cloudera Code Award and Q3 2021 MVP Award. From 2016 to 2020, Ravisha worked at xperium.ai as the Head of Customer Success, where they led a team of 4 CSMs to manage the complete lifecycle of 500+ customers. In 2015, they worked at OYO as Manager- Online Sales, where they managed two accounts- booking.com and agoda.com. In 2014, they worked at Getty Images as an Account Manager. In 2013, they worked at InterGlobe Technologies Ltd (IGT) as a Senior Business Analyst-Marketing. In 2012, they completed an NGO Internship at Save the Children UK and a Summer Internship at ONGC.
Ravisha Kumar completed a Bachelor of Technology in Instrumentation and Control Engineering from JSS Academy of Technical Education. In 2011, they began a Master of Business Administration (MBA) in International Business at the Indian Institute of Foreign Trade, which they completed in 2013. During 2012, they also participated in a Student Exchange Program at Grenoble Ecole de Management, earning a Masters in Management. In September of 2012, they also obtained a Fixed Income Certification from Dun&Bradstreet.
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