James Wright

Head Of Support Services at Kin + Carta

James Wright has a diverse work experience in the technology and support services industry. James currently holds the position of Head Of Support Services at Kin + Carta Europe, where they have been since September 2021. Prior to this role, they worked as a Delivery Enablement Lead and a Service Desk Manager/Support Developer at the same company.

Before joining Kin + Carta Europe, James worked at AmazeRealise for several years. Their roles included Service Desk Manager/Support Developer, Senior 1st Line Web Analyst, and 1st Line Web Analyst. James also had the opportunity to enhance their technical skills and become certified in Episerver CMS (now Optimizely). Additionally, they spent three months in Chicago supporting a content migration project for Walmart.

James Wright attended Bangor University from 2010 to 2013 and obtained a Bachelor of Science (BSc) degree in Computer Science. Prior to that, they studied at Alun School from 2002 to 2009, but no degree or field of study information is available for that period. Additionally, they have obtained two additional certifications: ITIL Foundation Level from PeopleCert in October 2021 and EPiServer Certified Developer from Episerver in February 2017.

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Timeline

  • Head Of Support Services

    September, 2021 - present

  • Delivery Enablement Lead

    November, 2020

  • Service Desk Manager/support Developer

    February, 2020