Senior Product Manager

Product · Madrid, Spain

Job description

We are Kingmakers, a customer-centric tech startup, dedicated to creating innovative products that entertain our customers and keep them engaged both online and through our agency operations. 

Since the successful launch of our first product, BetKing, in 2018, we have continued our momentum and will soon be introducing our newest offering, SuperSportBet, in South Africa. In partnership with the Multichoice Group and SuperSport, SuperSportBet enhances the passion that sports fans have for the game with a world-class sports betting and casino experience. 

As our Kingdom expands, we proudly stand as the leading Sports and Digital Entertainment platform in Africa, and we are still actively hiring an exceptional team of Creators and Innovators across Africa, the United Kingdom, Europe, and the Middle East. 

There has never been a better time to join our Kingdom than today! 

About the Role: 

In the role of Senior Product Manager for the BetKing product, you'll spearhead efforts to not only grow our current offerings but also innovate for scalability and entry into new markets. You will be pivotal in using customer and product insights, along with market trends, to identify and solve pressing customer problems, thereby enhancing user experience and driving business success. This role demands a keen analytical mind, a penchant for experimentation, and a deep understanding of customer data to lead product strategies that make our customers truly happy. 

What You Do: 

  • Develop and execute a product roadmap focused on immediate growth and future expansion, leveraging data and customer feedback to guide decision-making. 
  • Implement product strategies that align with company goals, with a keen eye on multi-tenancy and geographic expansion. 
  • Harness an analytical and experimental approach to problem-solving, constantly seeking to understand customer needs and market opportunities. 
  • Produce detailed product requirements and criteria, effectively communicating complex ideas to stakeholders and ensuring clarity across teams. 
  • Foster a strong relationship with engineering teams, motivating them through ambitious targets and supporting them in complex project execution. 
  • Prioritize swift, decisive action, taking ownership of product outcomes and driving initiatives forward with speed and precision. 
  • Act as a champion for customer satisfaction and data-driven decisions, embodying the company's consumer-focused ethos in every aspect of your work. 

What You Need for This Role: 

  • Minimum 5 years of experience in product management, preferably within the online gaming industry, with a proven track record of successful product growth and innovation. 
  • A strong analytical mindset, with experience in experimentation and A/B testing to refine product offerings. 
  • Proficiency in collaborative and workshop facilitation tools, adept at leading problem discovery and ideation sessions. 
  • Fluent in translating technical requirements for non-technical audiences, bridging gaps between business needs and engineering capabilities. 
  • Exceptional communication skills, capable of inspiring teams and engaging stakeholders at all levels. 
  • A commitment to fast-paced execution, a low-ego approach, and a deep empathy for customers. 
  • Comprehensive knowledge of the gaming market, with specific insights into customer behaviour and preferences is preferred. 
  • Fluent in written and spoken English 

 How you do it – Expectations for fulfilling your role:  

As a general rule at KingMakers we want people to be: 

  • Customer Focus: We keep the customer at the center of everything we do.  
  • Passion & Dedication: We are passionate about what we do, employing only smart, honest, dedicated, and results oriented team players.  
  • Openness, Honesty & Directness: We embrace a culture of candor and work together towards the right solution whilst being open, honest, and willing to give and receive feedback, judgment-free. We play the ball, not the person.  
  • Innovation & Big Thinking: We always look for ways to innovate whilst not losing sight of what's important. The bigger we think, the more we inspire, the better the outcome.   
  • Ownership & Accountability: We think like owners. If we see a problem, we find a solution. We are pragmatic and always strive to do more with less. 
  • Speed & Focus: We plan, we strategize, but mostly, we DO. Without doing, there is no progress, we can always change direction but only if we start moving. Fast beats slow.  
  • Low Ego: The best solutions are achieved when we leave our egos at the door. We always seek opportunities to learn in every situation. No job too small.  
  • Fun: On balance, we believe in having fun whilst working. We maintain perspective as best as we can, and together, we celebrate our successes.

Beyond our great company benefits and competitive salaries, we recognize that to grow sustainably and thrive positively we need to engage the right talent because our people are a merit to our success. We have an inclusive culture where everyone can thrive and where everybody has a seat at the table.

So, what are you waiting for? Click apply and join our Kingdom today!

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