Gosia Osak MARLA is an experienced professional currently serving as a Client Accounts Manager at Kinleigh Folkard & Hayward since July 2018, where responsibilities include leading a team of Client Account Specialists, overseeing the Residential Lettings Team and Built To Rent Team, and implementing training and performance management programs. Prior roles at Kinleigh Folkard & Hayward include Dual Team Leader, Team Leader, Senior Client Accountant, and Client Accountant, showcasing a strong focus on team development, operational efficiency, and client relationship management. Previously, Gosia held the position of Client Accounts Manager at LiFE Residential, managing accounts payable and receivable, landlord queries, and payment disbursements. Earlier experience as a Section Leader at Asda involved team leadership and customer service excellence. Gosia holds a Bachelor of Arts degree in Accounting and Finance from Middlesex University, obtained from 2014 to 2017.
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