Kelly B.

Kelly B. has extensive work experience in various roles and industries. Currently, Kelly is the Director of UX Design at Klarna, where they lead a team of over 120 designers and support all aspects of design for consumer and merchant experiences. They have a proven ability to build strong leaders and establish productive collaboration models with cross-functional partners.

Prior to Klarna, Kelly worked at Meta as a Content Design Manager from 2020 to 2022. In this role, they managed content design and played a key role in creating engaging and user-centered experiences.

Before Meta, Kelly worked at Facebook as a Content Strategist in 2019 and 2020. They supported the people data platform team and spearheaded the content strategy for a two-factor authentication redesign.

Kelly also gained experience at Wells Fargo as a Senior Content Editor from 2018 to 2019. They were responsible for supporting business banking digital experiences and leading the content strategy for the first digital small business loan experience.

In addition, Kelly has worked at Red Ventures as a Senior Content Strategist, where they focused on creative strategy, content creation, and implementing user-centered design for large, public-facing websites.

Kelly's work experience also includes being an English Professor at the University of North Carolina at Charlotte and Central Piedmont Community College, where they developed course materials, taught courses, and focused on digital literacy and research-based essay writing.

Earlier in their career, Kelly worked as a Web Content Manager at CCP Web Design Studio. They led a team of writers, coordinated content development for multiple websites, and utilized their expertise in SEO, social media, and graphic design tools.

Overall, Kelly B.'s work experience showcases their expertise in UX design, content strategy, leadership, and collaboration across various industries.

Kelly B. earned a Master's Degree in English Creative Writing from the University of North Carolina at Charlotte, where they studied from 2011 to 2013. In addition to their academic pursuits, Kelly obtained certifications in Developing Self-Awareness and Giving and Receiving Feedback from LinkedIn in July 2021.