Kelsie C. Simonette

Business Operations Manager - Routines & Governance | AML & CTF at Klarna

Kelsie C. Simonette has a diverse work experience spanning over several years. Kelsie C. first joined Klarna in January 2016, where they held multiple roles including Business Operations Manager, Merchant Support Manager, and Quality Assurance Analyst. During their time at Klarna, the specific dates for these roles are not provided.

Prior to their time at Klarna, Kelsie worked at BMW Financial Services from June 2010 to January 2016 as a Retailer Communications Specialist. In this role, they provided training and support to BMW Group associates and retailers, focusing on service standards and customer/retailer satisfaction. Kelsie C. also had responsibilities related to the use of various systems and services.

Before working at BMW Financial Services, Kelsie worked as an Assistant at Muskingum University from 2006 to 2010. Additionally, they gained experience as an intern at Franklin County Treasurer's office from 2006 to 2008. In this role, they represented elected officials at conferences, handled tax billing processes, and created a filing system for personal records.

Overall, Kelsie C. Simonette has a range of experience in business operations, support management, quality assurance, communications, and administrative roles, with an emphasis on customer service and training.

Kelsie C. Simonette obtained a Master's degree in Business Administration and Management, General from Franklin University in the academic year 2010-2011. Prior to that, they completed their Bachelor's degree in History from Muskingum University between the years 2006 and 2010. During the same period, they also earned a Bachelor of Business Administration - BBA from Muskingum University. In addition to their formal education, Kelsie C. Simonette obtained a certification as a Certified Professional Manager from COPC Inc. in June 2021.

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