Louise Viljoen

Global Training Program Manager - Customer Service at Klarna

Louise Viljoen has a diverse work experience spanning across various industries. Louise has worked as a Vendor Training Delivery Lead and Senior Global Learning Specialist at Klarna, focusing on global consumer operations. Prior to that, they held the position of Chair for Parents & Carers ERG and Senior Global Learning Specialist at Just Eat Takeaway.com. Louise also worked at Uber as a Learning and Development Manager in EMEA and as Co-Chair for Parents@Uber Amsterdam HQ. Louise took a personal sabbatical to focus on their family from 2017 to 2019. Before that, they owned a photography business called Photography by Louise. Louise also worked as a Learning and Development Specialist at Winwin International, an Independent Contractor Lecturer at Varsity College, and as a Marketing & PR Specialist for their own business. Earlier in their career, they worked as an Events Manager at Media24 (Pty) Ltd and as a Function Coordinator at Woodhill Country Club.

Louise Viljoen completed their Honours degree in Marketing Management at the University of Pretoria in 2002. Prior to that, from 1999 to 2001, they obtained a BCom degree in Tourism Management from the same university. In 2009, Louise attended UNISA to pursue a course in Public Relations. Most recently, in 2019 and 2020, they studied Business & Leadership at the Harvard Business School. The degree obtained from Harvard Business School is unspecified.

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Timeline

  • Global Training Program Manager - Customer Service

    September 1, 2023 - present

  • Vendor Training Delivery Lead | Global Consumer Operations

    September, 2022

  • Senior Global Learning Specialist | Competence Lead & Interim Accountable Lead

    February, 2022

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